Pre Admission
Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.
PRE-ADMISSION INFORMATION:
Clerical pre-admission
Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:
- Telephone the Pre-admission Centre as soon as your doctor has informed you of your admission to our hospital.
- The number is 07- 54 959 447 between 9am – 1pm, Monday to Friday. Message bank is available, please leave only one message and we will return your call prior to your admission date.
- During this preadmission call we will discuss your health fund details, any expenses and account payment details.
Please have the following ready when you call:
- Medicare card
- Pension card/health care card/DVA Card
- Private health insurance number / details
- Approval letter/claim number for work cover related admissions
- Item numbers quoted by doctors rooms
- Information your doctor supplied to you re implantable medical devices (eg prosthetic and disposables) – if applicable.
If you have private health cover, please contact your health fund prior to ringing the above number to check for any excess or waiting periods.
We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however we also advise that you seek clarification from your doctor and health fund.
Nursing Pre-admission Information
You may be contacted by telephone prior to your day of admission by our Pre-admission Nurse (only after you have contacted the phone number as above). If you are contacted:
- A brief medical history will be taken and admission and discharge details discussed.
- Please take this opportunity to discuss any concerns regarding your admission.
Your doctor will notify the hospital of the date of your procedure/operation and inform you of your day of admission. Your doctor will also explain your procedure or operation and complete the consent form with you.
If you have any questions about hospital procedures, completion of forms, costs or health insurance status, our staff will be happy to assist you
Day of Admission Information
On the day of admission
Please check in with the front reception in the main foyer at the time indicated by your doctor, and you will be taken to your room.
Your doctor will inform you of the scheduled time for your surgery and subsequent ‘nil by mouth’ time. This means nothing to eat or drink, including water, prior to your operation.
Please bring with you into hospital anything applicable to your admission including:
- doctor’s admission letter
- health fund number / details (if applicable)
- Medicare card
- pension health benefits card (if applicable)
- DVA benefits card (if applicable)
- pharmaceutical benefits card (if applicable)
- regular medications
- relevant x-rays and / or test results
- for a child - favourite toy, formula, bottle and any special dietary needs (if applicable)
- slippers
- night attire
- toiletries
- personal articles i.e. sanitary pads (if applicable)
- method for settling your account
- please do not bring valuables
DO NOT (unless your doctor gives you special instructions):
- Eat or drink anything after midnight for morning surgery
- Eat or drink anything after 7am for afternoon surgery – (a light breakfast prior to 7am is acceptable ie. tea and toast)
- Smoke cigarettes or chew gum
- Wear jewellery. A wedding ring and watch are permitted.
- Bring valuables ie. mobile phone and large amounts of cash
- Wear make-up or nail polish
Day procedure patients (additional information)
- Please shower on the day of admission before coming to Hospital and put on clean clothes
- Wear garments that are comfortable and easy to remove
- Check with your nurse before informing relatives / friends regarding the time that you should be picked up.
|
